FAQs

Navigate to “Calendar”. in this screen you can: 1. View upcoming meetings/events by lodge or type 2.View past meetings/events 3.Add meeting/event to your calendar 4. Navigate to the event page to view more details. If you have yet to register you will be able to do so from here.

Navigate to “Edit Details”. in this screen you can: 1. Edit your profile picture - upload a new profile picture from your device. 2. Edit your main details 3. Edit your family details 4. Submit gift aid. Lodge benefits from your gift aid in XX. Your lodge officer may ask you from time to time to 5. Renew your submission to ensure that we can continue claiming. 6. Edit Yarthizit information. As a Jewish organisation, we remember our past and wish to pay members respect once a year for relatives that have passed away.

If you have forgotten the password for your account, please click “forgot password” on the login page.

Navigate to “My profile. In this screen you can 1. View a summary of your main details 2. View your journey - view your current title, degree status, offices and committees. 3. View - awards/certificates. You can download images if you choose to do so. 4. View subscription information If you have a query or in case some of the information is incorrect please use the “contact my lodge” menu to raise it with your lodge administrator.

1. Navigate to “Contact my lodge” which will open up your device email application with the address of your lodge admin. 2. When should I contact lodge - these are some example of when you might choose to contact lodge admin: a. Inform on a change in your circumstances b. Suggest a new initiative / new charity c. Share you feedback. d. Raise a complaints (formal or information) e. Suggest area of improvement f. Ask to update your details

We inest a lot in testing and improvement. However in case you managed to run into a technical please let us know via email to UK-suport@hebreworderofdavid.org.